Privacy, Terms & Support
This Privacy Policy explains how information may be handled when you visit, purchase, download, or request support for Halloween Contest & Event Kit Factory.
We may receive information you voluntarily provide, such as your name, email address, purchase details, transaction reference, and support messages. Payment information is generally processed by the checkout or payment platform you use and is subject to that provider's own privacy practices.
The software is designed as a browser-based product. Some actions may run locally in your browser. Files or prompts you create with the software are not automatically treated as support submissions unless you deliberately send them to us.
If you use third-party AI tools, image generators, marketplaces, hosting providers, payment processors, or other external services with the product, those services operate under their own privacy policies and terms. Review those policies before submitting personal, confidential, or customer information.
Support and transaction-related information may be retained for as long as reasonably necessary to provide support, maintain business records, resolve disputes, or meet legal obligations. Reasonable care is used when handling information, but no online system can guarantee absolute security.
This product is not intended to collect personal information from children. If the product is used to create materials for family, school, or youth events, the purchaser remains responsible for complying with applicable privacy and consent requirements.
This Privacy Policy may be updated when the product, support process, or applicable requirements change. The version published with the product or on the official product page should be treated as the current version.
By purchasing, downloading, accessing, or using Halloween Contest & Event Kit Factory, you agree to these Terms of Use.
The product is a digital planning, prompt-generation, production, and/or packaging tool intended to help users create event-kit materials. It does not guarantee specific creative, commercial, marketplace, or financial results.
Your rights to use the software and outputs are governed by the license supplied with your purchase. Unless the supplied license expressly states otherwise, you may not resell, redistribute, share, sublicense, upload, or give away the original software files, source code, product package, or proprietary documentation as your own product.
You are responsible for confirming that any commercial use of generated or edited outputs is permitted under the license included with this product and under the terms of any third-party AI, design, font, image, marketplace, or other service involved in your workflow.
Do not use third-party copyrighted, trademarked, licensed, or otherwise protected material unless you have the necessary rights or permission. You are responsible for reviewing your final products before publication, sale, or distribution.
AI-generated or user-generated content may contain errors. You are responsible for checking spelling, facts, instructions, dimensions, print quality, accessibility, safety information, event rules, and any other material before use or sale.
The product may be used alongside external services. We do not control third-party platforms and are not responsible for changes to their features, pricing, availability, output quality, policies, or terms.
Payment, access, and refund handling are subject to the terms shown on the applicable checkout page, marketplace, or payment processor used for your purchase. Keep your purchase receipt or transaction reference when contacting support.
No sales, revenue, ranking, marketplace approval, traffic, conversion, or customer-response result is promised. Results depend on factors outside the software, including product quality, market fit, pricing, listing quality, promotion, platform rules, and customer experience.
To the maximum extent permitted by applicable law, the product and related materials are provided without guarantees of uninterrupted operation or suitability for every purpose. You are responsible for backups, final review, and how you use any resulting materials.
These Terms may be updated to reflect changes in the product, delivery method, support process, or applicable requirements. Continued use after an update constitutes acceptance of the current terms.
If you need help with product access, downloads, basic usage, or a technical issue, contact support using the email below.
tenasdigitalhub@gmail.com
When contacting support, include the product name, the email address used for the purchase, your order or transaction reference if available, and a clear description of the issue. Screenshots may be helpful for technical problems.
Do not send passwords, full payment-card information, private API keys, or other sensitive credentials by email.
Support is intended to help with reasonable product-access and usage questions. It does not include custom product creation, third-party platform troubleshooting outside the product, legal advice, marketplace approval, or guaranteed compatibility with every external AI or design service.